SB 215: "An Act relating to multi-line telephone systems."
00 SENATE BILL NO. 215 01 "An Act relating to multi-line telephone systems." 02 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF ALASKA: 03 * Section 1. AS 29.35.134 is amended to read: 04 Sec. 29.35.134. Multi-line telephone systems. A municipality may by 05 ordinance [ELECT TO] require [AN ENHANCED 911 SYSTEM FROM] a multi-line 06 telephone system operator to comply with this section if, after January 1, 2019, the 07 system operator 08 (1) upgrades an existing multi-line telephone system; or 09 (2) installs a new multi-line telephone system [. A MULTI-LINE 10 TELEPHONE SYSTEM OPERATOR MUST ARRANGE TO UPDATE THE 11 AUTOMATIC LOCATION IDENTIFICATION DATABASE WITH AN 12 APPROPRIATE MASTER STREET ADDRESS GUIDE, VALID ADDRESS, AND 13 CALLBACK NUMBER FOR EACH MULTI-LINE TELEPHONE SYSTEM 14 TELEPHONE, SO THAT THE LOCATION INFORMATION SPECIFIES THE 15 EMERGENCY RESPONSE LOCATION OF THE CALLER. A MULTI-LINE
01 TELEPHONE SYSTEM OPERATOR IS CONSIDERED TO BE IN COMPLIANCE 02 WITH THIS SECTION WHEN THE MULTI-LINE TELEPHONE SYSTEM 03 COMPLIES WITH ENHANCED 911 GENERALLY ACCEPTED INDUSTRY 04 STANDARDS AS DEFINED BY THE REGULATORY COMMISSION OF 05 ALASKA. FOR PURPOSES OF THIS SECTION, 06 (1) "CALLBACK NUMBER" MEANS A NUMBER USED BY THE 07 PUBLIC SAFETY ANSWERING POINT TO RE-CONTACT THE LOCATION 08 FROM WHICH A 911 CALL IS PLACED; THE NUMBER MAY OR MAY NOT 09 BE THE NUMBER OF THE STATION USED TO ORIGINATE THE 911 CALL; 10 (2) "EMERGENCY RESPONSE LOCATION" MEANS THE 11 LOCATION TO WHICH A 911 EMERGENCY RESPONSE TEAM MAY BE 12 DISPATCHED THAT IS SPECIFIC ENOUGH TO PROVIDE A REASONABLE 13 OPPORTUNITY FOR THE EMERGENCY RESPONSE TEAM TO QUICKLY 14 LOCATE A CALLER ANYWHERE WITHIN IT; 15 (3) "MASTER STREET ADDRESS GUIDE" MEANS A 16 DATABASE OF FORMATTED STREET NAMES, NUMERICAL ADDRESSES 17 OR ADDRESS RANGES, AND OTHER PARAMETERS DEFINING VALID 18 LOCATIONS AND EMERGENCY SERVICES ZONES, AND THEIR 19 ASSOCIATED EMERGENCY SERVICES NUMBERS, THAT ENABLES THE 20 PROPER ROUTING AND RESPONSE TO 911 CALLS; 21 (4) "MULTI-LINE TELEPHONE SYSTEM" MEANS A SYSTEM 22 MADE UP OF COMMON CONTROL UNITS, TELEPHONE SETS, AND 23 CONTROL HARDWARE AND SOFTWARE, INCLUDING NETWORK AND 24 PREMISES BASED SYSTEMS SUCH AS CENTREX AND PBX, HYBRID, AND 25 KEY TELEPHONE SYSTEMS, AS CLASSIFIED BY THE FEDERAL 26 COMMUNICATIONS COMMISSION UNDER PART 68 REQUIREMENTS, AND 27 INCLUDING SYSTEMS OWNED OR LEASED BY GOVERNMENTAL 28 AGENCIES OR NONPROFIT ENTITIES, AS WELL AS FOR PROFIT ENTITIES; 29 (5) "MULTI-LINE TELEPHONE SYSTEM OPERATOR" MEANS 30 AN ENTITY THAT OWNS, LEASES, OR RENTS FROM A THIRD PARTY, AND 31 OPERATES A MULTI-LINE TELEPHONE SYSTEM THROUGH WHICH A
01 CALLER MAY PLACE A 911 CALL THROUGH A PUBLIC SWITCHED 02 NETWORK]. 03 * Sec. 2. AS 29.35.134 is amended by adding new subsections to read: 04 (b) The operator of a multi-line telephone system that is required to comply 05 with this section shall ensure that the system 06 (1) allows a caller to call 911 by dialing 911 directly without an 07 additional code, digit, prefix, postfix, or trunk-access code; 08 (2) for every 911 call made using the system, provides to the public 09 safety answering point receiving the call verified automated number and location 10 information for the call, including 11 (A) the street name, valid address, and business name, if 12 applicable; 13 (B) the direct callback telephone number; 14 (C) the office, unit, or building number, as applicable; 15 (D) the room number or equivalent designation; 16 (E) if the multi-line telephone system operates for a building 17 that has more than one floor, the building floor; 18 (F) if the multi-line telephone system operates for more than 19 one building, the 20 (i) building number or equivalent designation; and 21 (ii) building floor; and 22 (3) has a location database that stores the information required under 23 (2) of this subsection and that the system is updated 24 (A) as soon as practicable after the system is installed; and 25 (B) within one business day after completion of any changes 26 made to the system or the physical characteristics of the facility where the 27 system is used; this subparagraph does not apply to changes incurred during 28 the installation of the system. 29 (c) Information in a location database created under (b)(3) of this section 30 (1) is owned by the multi-line telephone system operator that supplied 31 the information;
01 (2) may not be shared, except as required by law; and 02 (3) may not be used by a public safety answering point for any purpose 03 except to facilitate an emergency response to a 911 call. 04 (d) The operator of a multi-line telephone system that is not required by 05 ordinance to comply with this section and that does not allow for direct 911 dialing 06 shall post, in a visible place not more than five feet from each telephone that is 07 connected to the multi-line telephone system, a notice that 08 (1) states that 911 services cannot be accessed by dialing 911 directly 09 on the telephone; 10 (2) indicates how a caller may access 911 services through the 11 telephone; 12 (3) is printed in contrasting colors in a bold font not smaller than 16 13 points; 14 (4) includes the following information, as applicable, about the 15 location of the telephone: 16 (A) the street address and business name; 17 (B) the office, unit, or building number; 18 (C) the room number or equivalent designation. 19 (e) In this section, 20 (1) "multi-line telephone system" includes 21 (A) a network or premises-based telephone system 22 (i) installed at an end-use location that uses common 23 control units, common telephone, and common control hardware and 24 software to provide a connection to the public; 25 (ii) such as Centrex, Voice over Internet Protocol, and 26 PBX, Hybrid, and Key Telephone Systems, as classified by the Federal 27 Communications Commission under 47 C.F.R. Part 68 requirements; 28 and 29 (B) systems owned or leased by government agencies and 30 nonprofit and for-profit entities; 31 (2) "multi-line telephone system operator" means an entity that owns,
01 leases, or rents from a third party, and operates a multi-line telephone system by which 02 a caller may place a 911 call through a public switched network.